End-to-end encryption
Every transaction and personal detail you share is secured with 256-bit SSL encryption — completely inaccessible to outside parties.
Data Not for Sale
Bongo77 never sells your personal information to third parties. Your data exists solely to serve you.
Your Control
To view, correct, or delete your personal information, contact our support team at any time.
International standards
Bongo77's data protection practices comply with international gaming licence and privacy standards.
Spam-Free
You can opt out of marketing notifications at any time. You have full control over your inbox.
24/7 Support
Support for any privacy-related queries is available seven days a week.
1. Introduction
Bongo77 is one of Bangladesh's most trusted online gaming platforms, offering Live Casino, slots, bingo, and much more. Using our services requires certain personal information, and this Privacy Policy explains in detail how that information is collected, used, and protected.
Creating an account on Bongo77 constitutes your acceptance of this Privacy Policy, so please read this document carefully before you start using the platform. We always aim to write in clear, plain language so every user in Bangladesh can easily understand it.
This Privacy Policy applies only to the bongo77.bar website and any associated mobile apps or platforms. This policy does not apply to any third-party links or services.
2. What Information We Collect
Bongo77 only collects information that is genuinely necessary to provide its services. Collecting unnecessary data goes against our policy.
| Types of Data | Example | Reason for Collection |
|---|---|---|
| Identification Information | Name, date of birth, national ID | Age & Identity Verification (KYC) |
| Contact Information | Mobile number, email address | Account verification & notifications |
| Financial information | BKash/Nagad number, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming activity | Game history, bet amounts | Responsible Gaming Monitoring |
3. How Your Information Is Used
Bongo77 uses collected information strictly for specific and legitimate purposes. The use of each data type is detailed below:
- Account management: To ensure the security of registration, login, and your account.
- Payment Processing: To process deposits and withdrawals and maintain a record of all transactions.
- Customer support: Your information is used to resolve issues and provide support.
- Promotions & Bonuses: To send you bonus offers and promotions tailored to your preferences.
- Security Monitoring: To prevent fraud, money laundering, and other illegal activities.
- Responsible Gaming: To monitor signs of problem gambling and provide assistance where needed.
- Legal obligations: To meet the requirements of licensing authorities and law enforcement agencies.
- Platform Development: Used for analytics and reporting to improve the user experience.
Bongo77 never uses your information for purposes you are unaware of or have not consented to.
5. Data Security Measures
Bongo77 follows the highest industry technical standards to protect your data. Our security layers are outlined below:
All data transfers are secured with 256-bit SSL encryption.
Data is stored in secured data centers with regular backups.
Two-factor authentication is available for account login.
24/7 security monitoring is in place to detect any suspicious activity.
Keep in mind, however, that no one can guarantee 100% security on the internet. It is your responsibility to keep your password confidential and report anything suspicious immediately.
6. Cookie Policy
Bongo77 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on return visits.
- Essential cookies: Essential for the platform to function properly. These cannot be disabled.
- Performance Cookies: Used to analyze page load speed and user behavior.
- Functionality Cookies: Remembers your language preference and login status.
- Marketing Cookies: Used to show relevant offers based on your interests.
Cookies can be disabled at any time through your browser settings, though some features may not work as a result.
7. Your Rights
As a Bongo77 member, you have several important rights regarding your own personal information:
You may request to know what personal information Bongo77 holds about you.
Contact support to correct any inaccurate or outdated information.
After closing your account, you may request that your personal information be deleted.
In certain circumstances, you can request that processing of your data be put on hold.
To exercise any of these rights, contact our support team. In some cases, legal obligations may prevent us from fulfilling certain requests, but we will always explain why.
8. How Long We Retain Your Data
Bongo77 does not retain your information longer than necessary. Our guiding principle is simple: keep data only for as long as it is needed.
- Active Account: All information is retained for the duration your account remains active.
- Closed Accounts: Following account closure, transaction records are typically retained for up to 5 years in accordance with legal obligations.
- Marketing Data: Once you withdraw your consent, you will be removed from the marketing list immediately.
- Technical Logs: Security logs are typically deleted after 90 days.
- KYC documents: Retained for a specified period in accordance with legal requirements.
9. Child Protection Policy
Bongo77 strictly does not serve anyone under the age of 18. The privacy and protection of minors is our highest priority.
- Age verification is carried out at the time of registration.
- Any personal information found to belong to a minor will be deleted immediately.
- Parents or guardians who notice anything suspicious are welcome to contact our support team.
- Any account found to belong to a minor will be suspended immediately without notice.
10. Policy Changes
Bongo77 reserves the right to update this Privacy Policy as needed. If changes are made, you will be notified in the following ways:
- The "Last Updated" date at the top of this page will be revised accordingly.
- Important update notifications will be sent to your registered email or via the platform.
- For major changes, your consent to the updated policy will be requested at the time of login.
Continued use of bongo77 after any changes have been made will be taken as your acceptance of the updated policy. We recommend checking this page from time to time.
If you have any questions or complaints about this Privacy Policy, contact our support team. We are always ready to help.